It’s the little things…

In life, it’s the little things that make you feel good. A kiss from your dog, a single flower from your someone special for no reason at all, a walk by the river holding hands, a co-worker bringing you a latte “just because.” These little things are the things you remember the most.

I love shopping online at for just those reasons. They do the little things that keep me coming back for more. They always wrap my purchases in pretty, quilty tissue paper before they put them in the shipping bag. They always take the time to write a little note on my order form. They always put a little cute sticker next to their note. “A sticker?” you say? Yes. It’s a little thing, but it always makes me smile, and it tells me that they care enough about me, the customer, to go that extra little step. special ordered fabric for me when I needed it. They will personally go looking for something if it isn’t on their HUGE website. They go above and beyond. That’s why they get my business. If you haven’t been to their website, please go there now.

Last summer I bought my Pfaff Grand Quilter and while I was at the quilt shop, bought a few little things (duh!). I saw a sign above the thread I wanted: 3 for $x.00. I thought, what a bargain!!! I grabbed three spools, paid for my order, and left one happy camper. When I got home (it’s an hour away) I looked at my receipt. They had charged me the regular (FULL) price for the thread.

Last night, I went to the same shop for a class on using my Pfaff. Since it’s so far away and I don’t get there frequently, I had planned in advance and had a few things on a very short list to buy. I was excited because they use a punch card reqard system. Each time you purchase something, they mark your card. When your card is filled up, you get $25 in free merchandise. I was $15 away from filling up my card. My purchase was easily going to fill it up! I got to the checkout table, only to have a grumpy lady tell me “We don’t do that anymore. You’re just too late.” The tone of her voice was pretty scolding. I showed her that I had been getting it filled out regularly and that I was reaching FULL with this purchase. She looked at me and said, “I told you, we don’t do that anymore.”

Yes, it’s the little things.

Add Michigan Quilts to Google Reader